M1 Tune - Error 1721 - Solved

[karel021]

Hey guys any fix to this yet ?

iv been running older version of the m1 on my home computer and now that i choose to upgrade it, it wont install.

so this time it happend during an version upgrade.

[Stephen Dean]

Hi Karel,

Can you post some more details on this error and some screen shots thanks.

[karel021]

Hey this is what i get.

i have had this issue before, one year ago when i tried to install in on my other home pc.

motec-error.jpg (39.87 KiB) Viewed 15104 times

it at the final stage of installation.

[David Ferguson]

Have you tried "Run as Administrator"?

[karel021]

Have you tried "Run as Administrator"?

yeep no difference.

[Stephen Dean]

Hi,

Can you verify that these two directory structures are in place and that they both contain two files called MoTeC.Archiver.dll and MoTeC.Extract.exe

C:\Program Files\MoTeC\Archiver\1.0

C:\Program Files (x86)\MoTeC\Archiver\1.0

[Stephen Dean]

Hi,

It appears to be an issue related to the Swedish language version of Windows, where the directory path is truncated to C:\Program in the registry, and the installer is unable to find the required files to continue the install.

Unfortunately we can't control this at our level as it is being done by Windows.

This is covered in this forum post;

https://www.motec.com.au/forum/viewtopic.php?f=66&t=3000

[karel021]

Epic that worked well !! super thanks

[karel021]

Hi Stephen i see that the solution thread is gone.

could you post the string that solved the issue here?

everytime im updating m1 to new version i get this issue.

[Stephen Dean]

I'm not sure what happened to the thread with the solution. We migrated servers a couple of weeks ago and it looks like not everything has come across.