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Cant export package from M1 tune

PostPosted: Thu Oct 03, 2019 6:04 pm
by Donovan CR6
For some reason I cant export a package from M1 tune , I click on the tab and nothing happens.
Anyone else experience this?

Re: Cant export package from M1 tune

PostPosted: Fri Oct 04, 2019 10:15 am
by Stephen Dean
HI,

What Package are you trying to export? What version of M1 Tune?

Are you going File | Export As... and it is failing to proceed from that point on?

Re: Cant export package from M1 tune

PostPosted: Fri Oct 04, 2019 7:49 pm
by Donovan CR6
So I made changes to timing and fueling maps, saved as a new package, click export as and nothing happens. Also tried to do it in the ''open package page'' still nothing happens.

Its the new version 1.4.0.246

Thanks

Re: Cant export package from M1 tune

PostPosted: Sat Oct 05, 2019 9:47 am
by David Ferguson
I am using 1.4.0.246 and have no issues exporting on Windows 7 Home Premium - 64bit. When I use File->Export As... I get the normal file save dialog. Any chance you have two monitors and the dialog is appearing on another screen, or you've enabled a projector (which looks like another screen).

Re: Cant export package from M1 tune

PostPosted: Mon Oct 07, 2019 10:16 am
by Stephen Dean
Hi,

Along the lines of what David asked, when you go through the export process, can you keep working in M1 Tune after this, or does the program hang? If it is hanging then is sounds like the dialog window is opening on a different "screen" and isn't visible, Can you try pressing the Esc key if this happens and see if that restores operation back to M1 Tune. If you can keep working in M1 Tune then something else is going on.

Do you have any other MoTeC Products installed on your computer?

Can you install M1 archives?

Re: Cant export package from M1 tune

PostPosted: Mon Oct 07, 2019 5:38 pm
by Donovan CR6
yes I can still work on everything, nothing is hanging. I'm only using my laptop screen no other screen is connected.
With window 10 Pro 64
Yes and I've got most of the other Motec software installed and I can install archives.

:? Thanks

Re: Cant export package from M1 tune

PostPosted: Tue Oct 08, 2019 12:13 pm
by Stephen Dean
Hi,

When you start M1 Tune, do you get a script error pop up?

If you do, can you go to Help|Repair... and run the repair process (do this in M1 Build if that is installed as well) and then retry to Export a Package.

Re: Cant export package from M1 tune

PostPosted: Thu Oct 17, 2019 12:37 am
by Donovan CR6
There is no error , I tried to repair still but no luck :(