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M1 Tune - Error 1721 - Solved
Posted:
Thu Apr 04, 2019 5:50 amby karel021
Hey guys any fix to this yet ?
iv been running older version of the m1 on my home computer and now that i choose to upgrade it, it wont install.
so this time it happend during an version upgrade.
Re: M1 Tune - Error 1721
Posted:
Thu Apr 04, 2019 11:52 amby Stephen Dean
Hi Karel,
Can you post some more details on this error and some screen shots thanks.
Re: M1 Tune - Error 1721
Posted:
Fri Apr 05, 2019 9:34 pmby karel021
Hey this is what i get.
i have had this issue before, one year ago when i tried to install in on my other home pc.
- motec-error.jpg (39.87 KiB) Viewed 13919 times
it at the final stage of installation.
Re: M1 Tune - Error 1721
Posted:
Sat Apr 06, 2019 2:24 amby David Ferguson
Have you tried "Run as Administrator"?
Re: M1 Tune - Error 1721
Posted:
Sun Apr 07, 2019 9:41 amby karel021
David Ferguson wrote:Have you tried "Run as Administrator"?
yeep no difference.
Re: M1 Tune - Error 1721
Posted:
Mon Apr 08, 2019 10:35 amby Stephen Dean
Hi,
Can you verify that these two directory structures are in place and that they both contain two files called MoTeC.Archiver.dll and MoTeC.Extract.exe
C:\Program Files\MoTeC\Archiver\1.0
C:\Program Files (x86)\MoTeC\Archiver\1.0
Re: M1 Tune - Error 1721
Posted:
Mon Apr 08, 2019 11:32 amby Stephen Dean
Hi,
It appears to be an issue related to the Swedish language version of Windows, where the directory path is truncated to C:\Program in the registry, and the installer is unable to find the required files to continue the install.
Unfortunately we can't control this at our level as it is being done by Windows.
This is covered in this forum post;
https://www.motec.com.au/forum/viewtopic.php?f=66&t=3000
Re: M1 Tune - Error 1721
Posted:
Wed Apr 10, 2019 8:50 amby karel021
Epic that worked well !! super thanks
Re: M1 Tune - Error 1721 - Solved
Posted:
Thu Feb 01, 2024 10:06 amby karel021
Hi Stephen i see that the solution thread is gone.
could you post the string that solved the issue here?
everytime im updating m1 to new version i get this issue.
Re: M1 Tune - Error 1721 - Solved
Posted:
Thu Feb 01, 2024 10:14 amby Stephen Dean
I'm not sure what happened to the thread with the solution. We migrated servers a couple of weeks ago and it looks like not everything has come across.