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No connection PC to logger

PostPosted: Mon Sep 25, 2017 12:30 am
by Brian
Hi,
Downloaded the ADL2 Dash Manager program but do not have a connection to the logger. The cable I am using is OK and I can use the program for data analysis, using another PC to upload data. Do I need to do something to set up a USB driver? I do not remember getting this question when I installed the program. Should I try deleting and reinstalling the program?
thanks,
Brian.

Re: No connection PC to logger

PostPosted: Mon Sep 25, 2017 9:48 am
by adrian
Hi Brian,

What version of Windows do you have on your laptop?

It should install the driver automatically, if you go to Windows Device Manager has the MoTeC ADL2 Driver installed correctly? ie doesn't have a small yellow triangle next to it

Re: No connection PC to logger

PostPosted: Tue Oct 03, 2017 7:12 am
by Brian
Hi Adrian,
I have Windows 7. No info about Motec ADL2 driver in device manager. Time to delete the application and reinstall ?? I appreciate your help, thanks.

Re: No connection PC to logger

PostPosted: Tue Oct 03, 2017 11:30 am
by adrian
You may have to manually download the USB driver, you can get this from here

Try installing that and see if it fixes the problem. If that doesn't work either it is possible you will have to do it in safe mode.