help with I2

[daviddvorak]

not sure, all i know is that the team can download both data and engine and driver data. how i fix it so can download as well, what needs to be done? when we connect the team laptop one connects and download M1 tune and the other i2 data, no problems, my laptop will only. only difference i can see that i have just std i2.
can u let me know how to fix it?
thanks,

[David Ferguson]

I2 Std is not the problem.

You will need to install the correct version of Dash Manager for the dash that is installed in the car in order to download data from the dash. You will then use I2 to analyze the data.

So, what MoTeC Dash product do you have installed in the car?

Since you already have M1 Tune installed, why don't you start with trying to download it's data. Use the "Retrieve Logged Data" menu option in M1 Tune, while the laptop is connected to the M1 port in the car, and the ECU is turned on. You may need to check your Ethernet Adapter settings to make sure IPV6 is enabled.