I have recently had a M84 & CDL3 inc track logging etc installed in my car, the technician who set everything up was able to connect to the dash with his laptop via the ethernet connection however no matter what l try l am unable to connect to download the logs etc etc.
I have exhuasted everything l can think of, tried 3 different laptops running from XP Pro to Windows 7, switched the firewall off & removed anti-virus, phoned Motec helpline who advised downloading ADL3 software but still nothing works.
If you connect via the lead & search it won't find the dash if however you switch the power off to the dash & back on again it then finds the dash with ip address etc, however when you click on get logs a error window appears saying not connected !
Can someone advise what is wrong please.
Kevin