by adrian on Mon Sep 06, 2021 12:53 pm
If you go to the Windows Device Manager, go to Universal Serial Bus Controllers and check that MoTeC UTC is working correctly (ie doesn't have a yellow triangle next to it).
Do you have any other MoTeC software installed on the Windows 10 laptop that wasn't on the Windows 7 machine? There may be a compatibility issue with the new versions of UTC firmware that stops it from working with the SDL but I'm not sure, I can't say I remember ever using a UTC to connect to an SDL.
Is there a reason you are connecting via UTC rather than directly with USB?